If the company cannot pass the assessment by any official institution, all the charges should be refund back, and INWIT will keep on consulting until the final certification objective is realized without additional fees. 如因英慧原因,造成贵公司不能如期通过任何一家认证机构的认证,英慧公司将退还所有费用(包括利息),并继续辅导直至通过认证为止。
CSI feedback score should be above 95
贵公司辅导效果满意度评估达到95分以上。
Promise on After-service 售后服务承诺
“一会”
After cooperation, INWIT will offer a forum to get all the customer meeting.
每半年提供至少一次回访,听取反馈;每年举办一次大型的年度客户论坛,提供与国内、国际知名企业交流管理经验的平台
“二免”
After the final certification, within 3 years, before each time of the surveillance, if necessary, INWIT’s consultant team will help the company to do internal auditing without additional fees. 企业获证后三年内,在认证机构每次监督审核前,如企业有要求,免费为企业做一次内审
After the final certification, within 3 years, once the edition of the ISO renewed, SGST will make a training of the new edition without additional fees. 企业获证后三年内,当认证标准进行版本变更时,免费为企业提供新版标准的培训
“三优惠”
After cooperation, the company can get discount in all the INWIT public training. 一次签约,享受其他咨询服务和所有的公开班课程的优惠服务
After cooperation, the company can get discount in management & training. 享受管理外包和培训托管的优惠服务
After cooperation, the company can get discount in research of CSI & internal staff satisfy index 享受每年一次人员能力/行为测量、绩效评估、顾客/内部员工满意度评估的优惠服务.